Shipping

⚠️COVID-19 updates

  • There are significant postal delays in various countries so we ask you to bear with us at this difficult time. More details here.
  • To avoid exposure during COVID-19 Pandemic, we ship once a week, usually Thursdays.
  • The EMS Express service has resumed for the following EU destinations: Germany, Austria, Greece, Hungary, Czech Republic, Bulgaria, and Poland.
  • There are still restricted countries where we cannot yet ship using the economy service.
  • More updates.

 

Romanian Post International Letter Box – €9.50

  • This is an economy shipping service which is reliable but slow, taking 2 to 6 weeks for delivery (less or more). 
  • Parcels scanned at departure can be tracked on the Romanian Post, 17track.net, or on the local Post after parcels are scanned at the entry point or on the final location (a service which is not always available; depending on the country of destination and the last-mile carrier). The parcel cannot be tracked on the move while in transit.
  • After receiving a package shipped with this option please confirm delivery time per order details in  your account, or here.
Delivery Time Statistics

 

Romanian Post EU Package – €16

  • Available for the EU only.
  • Approx. 7-15 business days delivery time.
  • Parcels can be tracked on the Romanian Post, 17track.net, or on the local Post in the destination country.
  • The customer’s phone number is required for using this shipping method.

 

Romanian Post EU EMS Express – Starting from €29

  • Available for the EU only.
  • This service is currently limited to these countries: Germany, Austria, Greece, Hungary, Czech Republic, Bulgaria, and Poland.
  • Approx. 5-7 business days delivery time.
  • Parcels can be tracked on the EMS Global Network.
  • The customer’s phone number is required for using this shipping method.

 

 

Dispatching from within EU/Romania

  • We ship to the countries supported by the carriers we use.
  • We usually build per order and we dispatch within 2-7 business days from the purchase date unless you are otherwise notified after purchase.
  • We record carrier and tracking information per order details in your account. Please check your order details after it is marked Complete.
  • The buyer is responsible for customs taxes if charged by the destination country’s authority. EU customers do not pay customs taxes.
  • Transportation delays may be expected before, during, and after holidays like Christmas, Easter, national day-offs, etc. or during exceptional times such as the COVID-19 Pandemic.
  • We have no control over the speed of delivery. The speed of delivery outside our country can largely vary and will depend on the service provided by the various organizations used during transportation.
  • To avoid exposure during the COVID-19 Pandemic, we ship once a week, usually Thursdays.